Privacy Policy

We collect personal data when you create an account, use Manywise, submit prompts, upload files, purchase a subscription, communicate with us, or use optional integrations.

Personal Data You Provide

Account Information

When you create or access an account, we process information associated with your account, including:

* your email address;

* your Clerk user ID;

* authentication and session information;

* your display name; and

* your profile picture, where available through your authentication provider.

User Content

We process the content you provide while using Manywise, including:

* prompts;

* conversations;

* messages;

* attachments;

* AI-generated responses;

* chat titles;

* documents;

* artifacts;

* project content;

* feedback;

* votes; and

* optional memory information.

Files and Audio

If you upload files, we process information such as:

* file names;

* file types;

* file size;

* storage location;

* expiration information; and

* file contents.

Uploaded files are currently limited to a maximum size of 10 MB per file.

If you use speech-to-text or audio features, audio recordings and generated transcripts may also be processed.

Billing Information

If you purchase a paid subscription, we process information related to your subscription, including:

* subscription plan;

* subscription status;

* Stripe customer ID;

* Stripe subscription ID;

* Stripe price ID;

* payment status;

* billing events;

* subscription period information;

* latest payment status; and

* plan-related usage limits.

Payment card information is processed by our payment provider and is not stored by Manywise.

Communications

If you contact us, we may process your contact information together with the contents of your communications.

Personal Data Collected Through Your Use of the Services

Technical and Log Information

When you use Manywise, we automatically process certain technical information, including:

* request timestamps;

* IP-derived geolocation information provided by our hosting provider (such as city, country, or time zone);

* selected AI models;

* token usage;

* routing decisions;

* diagnostic information;

* server logs; and

* technical error reports.

Usage Information

We process information regarding how you interact with Manywise, including:

* features you use;

* subscription status;

* rate limit usage;

* fair use metrics;

* feedback;

* voting activity;

* project activity;

* chat activity;

* AI interactions;

* web search usage; and

* file upload activity.

Cookies and Similar Technologies

We use cookies, local storage, session storage, and similar technologies to provide the Services, maintain secure sessions, remember user preferences, and support certain workflows.

These technologies may include, among others:

* authentication and session cookies;

* user interface preferences;

* selected AI model preferences;

* sidebar settings;

* locally stored draft messages;

* pending messages; and

Further information is available in our Cookie Policy.

We use personal data for the following purposes:

Providing and Operating the Services

We process personal data to provide, operate, maintain, and improve Manywise and its features.

This includes, among other things:

* user authentication;

* account management;

* AI conversations;

* automatic model routing;

* web search;

* file uploads;

* generated documents and artifacts;

* projects;

* memory features;

* learning tools;

* subscription management; and

* other functionality available through the Services.

Generating AI Responses

To generate responses, Manywise may process relevant information such as:

* your prompts;

* conversation history;

* uploaded files;

* project instructions;

* memory information;

* tool results;

* web search results; and

* other contextual information necessary to fulfill your request.

Only the information reasonably required to perform the requested functionality is processed.

Subscription Management and Billing

We process personal data in order to:

* manage subscription plans;

* process payments;

* verify subscription status;

* enforce usage limits;

* apply fair use policies;

* prevent abuse; and

* comply with billing and accounting obligations.

Payment card information is processed exclusively by our payment provider.

Security and Abuse Prevention

We process personal data where necessary to:

* protect the security of the Services;

* detect fraudulent or unauthorized activity;

* prevent abuse;

* investigate security incidents;

* enforce our Terms of Use and Acceptable Use Policy;

* maintain system integrity; and

* comply with legal obligations.

Product Improvement

We may use usage information, diagnostics, technical information, and aggregated or anonymized information to:

* improve the performance of Manywise;

* optimize model routing;

* improve user experience;

* monitor reliability;

* analyze operational costs;

* develop new features; and

* maintain the quality of our Services.

Where possible, product analytics are performed using aggregated or anonymized information.

Customer Support and Communications

We process personal data to:

* respond to support requests;

* investigate reported issues;

* communicate with users regarding their accounts;

* notify users about important service-related changes; and

* fulfill legal or contractual communication obligations.

Connected Services

Where you choose to connect supported third-party services, we process the data necessary to perform the action you requested.

For example, this may include reading authorized emails, creating calendar events, accessing documents, or interacting with other supported services after receiving your authorization.

Compliance with Legal Obligations

We may process personal data where necessary to:

* comply with applicable laws;

* fulfill accounting obligations;

* respond to lawful requests from public authorities;

* establish, exercise, or defend legal claims; or

* protect the rights, safety, and property of Manywise, our users, or third parties.

We may also aggregate or anonymize personal data so that it can no longer reasonably identify an individual. Such aggregated or anonymized information may be used for analytics, service improvements, research, operational planning, security, and similar legitimate purposes.

We recommend that users do not submit highly confidential information, trade secrets, or special categories of personal data unless they have an appropriate legal basis and understand the associated risks.

We may disclose personal data where necessary to provide the Services, comply with legal obligations, protect our legitimate interests, or at your direction.

Service Providers

We share personal data with carefully selected service providers that assist us in operating Manywise.

These providers may include providers responsible for:

* authentication;

* payment processing;

* AI processing;

* hosting;

* cloud infrastructure;

* file storage;

* web search;

* telemetry;

* email delivery;

* technical support; and

* security.

Examples of providers currently used by Manywise may include:

* Clerk;

* Stripe;

* OpenRouter;

* downstream AI model providers;

* Vercel;

* Supabase;

* PostgreSQL providers;

* Redis providers;

* Brave Search;

* Google APIs;

* jsDelivr; and

* other infrastructure providers required for the operation of the Services.

AI Providers

To generate AI responses, relevant information may be transmitted to OpenRouter and, where applicable, downstream AI model providers.

Depending on the requested functionality, this information may include:

* prompts;

* conversation context;

* uploaded files;

* project instructions;

* memory information;

* system instructions;

* tool schemas;

* search results;

* routing metadata; and

* audio submitted for transcription.

AI providers process this information solely for the purpose of generating responses or providing requested AI functionality.

Payment Providers

Subscription payments are processed by Stripe.

Payment card information is processed directly by Stripe and is not stored by Manywise.

Hosting, Infrastructure and Storage

To operate the Services, personal data may be processed through our hosting, database, storage, and infrastructure providers.

These providers may process information such as:

* account information;

* uploaded files;

* technical logs;

* server requests;

* storage metadata; and

* diagnostic information.

Connected Third-Party Services

If you choose to connect supported third-party services, personal data may be exchanged between Manywise and the relevant provider solely to perform the action you requested.

Such processing only occurs following your authorization.

Legal Requirements

We may disclose personal data where required to:

* comply with applicable law;

* respond to lawful governmental requests;

* enforce our legal rights;

* investigate fraud or abuse;

* protect the security of the Services; or

* protect the rights, safety, or property of Manywise, our users, or third parties.

Corporate Transactions

If Manywise is involved in a merger, acquisition, financing, asset sale, corporate restructuring, bankruptcy, or similar transaction, personal data may be transferred as part of that transaction where permitted by applicable law.

We retain personal data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, protect our legitimate interests, or fulfill other lawful purposes.

The applicable retention period depends on the type of data being processed.

Account Information

We retain account information for as long as your account remains active.

If your account is deleted, account-related information is deleted or anonymized unless continued retention is required by applicable law, legitimate business purposes, fraud prevention, dispute resolution, or legal claims.

Chat History and AI Conversations

Your conversations, prompts, AI responses, and related chat data are retained until:

* you delete the relevant content;

* your account is deleted; or

* deletion is otherwise required under applicable law.

Certain technical records or backup copies may remain temporarily after deletion where necessary for security, disaster recovery, or legal compliance.

Uploaded Files

Uploaded files are stored only for the retention period applicable to your subscription plan.

At the time of publication, uploaded files are retained for approximately:

* Plus: up to 3 days

* Pro: up to 7 days

* Ultra: up to 21 days

After expiration, files are scheduled for automatic deletion from storage systems.

Associated metadata may remain where required for security, auditing, billing, or technical integrity.

Audio Data

Audio submitted for speech-to-text processing is transmitted only for the purpose of generating a transcription.

Unless otherwise required for technical reasons or applicable law, Manywise does not permanently store uploaded audio recordings after transcription has been completed.

Subscription and Billing Information

Subscription and billing information is retained for the duration of the customer relationship and thereafter for the period required under applicable accounting, tax, and financial reporting laws.

Certain billing records may therefore remain stored even after account deletion.

Usage Information

Technical logs, usage metrics, diagnostics, and operational information are retained only for as long as reasonably necessary for:

* maintaining the Services;

* abuse prevention;

* fraud detection;

* security;

* performance monitoring;

* troubleshooting;

* cost management; and

* legal compliance.

Retention periods may vary depending on the underlying system or service provider.

Memory, Projects and Learning Features

Information stored through Memory, Projects, Flashcards, Quizzes, Documents, and similar features remains available until:

* you delete the content;

* you disable the feature; or

* your account is deleted,

subject to applicable legal obligations and temporary technical backup retention.

Manywise provides users with several tools to manage their personal data.

Depending on the available functionality, you may be able to:

* update your account information;

* modify profile settings;

* manage personalization preferences;

* enable or disable Memory features;

* delete conversations;

* delete projects;

* delete generated documents;

* delete study materials;

* export your personal data; and

* permanently delete your account.

Deletion requests are processed in accordance with our technical systems and applicable legal obligations.

Certain information may remain temporarily available in encrypted backups or where retention is required by law.

Deleting your account does not automatically remove information that must be retained under legal obligations, fraud prevention requirements, accounting regulations, or ongoing legal proceedings.

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal data.

These rights may include:

Right of Access

You may request confirmation of whether we process your personal data and obtain access to that information.

Right to Rectification

You may request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data where applicable law provides such a right.

Please note that certain information may continue to be retained where required by legal obligations or other lawful grounds.

Right to Restrict Processing

Where permitted by applicable law, you may request that we temporarily restrict certain processing activities.

Right to Data Portability

Where applicable, you may request a copy of certain personal data in a structured, commonly used, and machine-readable format.

Right to Object

Where processing is based on legitimate interests, you may object to such processing where applicable law grants this right.

Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Complaints

If you believe that the processing of your personal data violates applicable privacy laws, you may lodge a complaint with the competent supervisory authority in your jurisdiction.

We nevertheless encourage you to contact us first so that we have the opportunity to address your concerns directly.

Requests regarding your personal data may require verification of your identity before they can be fulfilled.

We may refuse or limit requests where permitted or required by applicable law.

Manywise is not intended for children under the age required to lawfully use our Services under applicable law.

Users must be legally capable of entering into binding agreements or have any required consent from a parent or legal guardian where applicable.

We do not knowingly collect personal data from children in violation of applicable law.

If we become aware that personal data has been collected from a child in circumstances where such processing is prohibited by law, we will take reasonable steps to delete the relevant information as soon as reasonably practicable.

If you believe that a child has provided personal data to Manywise inappropriately, please contact us using the contact information provided in this Privacy Policy.

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Our security measures may include, where appropriate:

* authenticated user access;

* access controls and authorization mechanisms;

* encrypted communication using industry-standard protocols;

* secure storage solutions;

* input validation;

* monitoring and abuse prevention systems;

* rate limiting;

* audit logging;

* infrastructure security controls; and

* regular maintenance and security improvements.

Despite these measures, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of personal data.

Users are responsible for maintaining the confidentiality of their account credentials and should immediately notify us if they suspect unauthorized access to their account.

Manywise works with service providers and infrastructure that may be located in multiple countries.

As a result, personal data may be transferred to, processed in, or stored outside your country or jurisdiction of residence.

These transfers may include providers involved in:

* authentication;

* hosting;

* cloud infrastructure;

* AI processing;

* payment processing;

* web search;

* file storage;

* email delivery;

* analytics; and

* other technical services required to operate Manywise.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal data.

Depending on the provider and applicable legal framework, these safeguards may include:

* Standard Contractual Clauses (SCCs);

* adequacy decisions;

* certifications under applicable international data transfer frameworks;

* contractual data protection commitments; or

* other legally recognized transfer mechanisms.

Because Manywise relies on multiple infrastructure and AI providers, the countries in which personal data is processed may vary depending on:

* the requested feature;

* the selected AI model;

* the infrastructure used;

* the user's location; and

* service availability.

Additional information regarding service providers can be found in our Subprocessors List or by contacting us using the information provided below.

We regularly review our international data transfer practices and update our safeguards where required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in:

* applicable laws or regulations;

* our Services;

* security requirements;

* technology;

* our business operations; or

* the third-party providers we use.

The most current version of this Privacy Policy will always be published on our website together with the "Last Updated" date.

Where required by applicable law, we will notify users of material changes before they become effective.

Your continued use of the Services after the effective date of an updated Privacy Policy constitutes acceptance of the revised Privacy Policy, unless applicable law requires another form of consent.

Unless otherwise stated, the controller responsible for processing personal data in connection with Manywise is:

Manywise

Legal Form: [To be completed]

Address: [To be completed]

Country: [To be completed]

Email: [To be completed]

Privacy Contact / Data Protection Officer (if applicable): [To be completed]

The final legal entity, address, and contact information will be published before Manywise becomes publicly available.

If you have any questions regarding this Privacy Policy or our processing of personal data, you may contact us using the contact details published in our Legal Notice.

If you wish to exercise your privacy rights, please include sufficient information to allow us to verify your identity and process your request.

We aim to respond to legitimate privacy requests within the timeframes required by applicable law.

For additional information regarding your use of Manywise, please refer to the following documents:

* Terms of Use

* Cookie Policy

* Acceptable Use Policy

* AI Disclaimer

* Legal Notice (Imprint / Impressum)

These documents complement this Privacy Policy and together form the legal framework governing the use of Manywise.

Summary of Third-Party Service Providers

Manywise currently relies on various third-party providers to operate the Services. Depending on the feature you use, your personal data may be processed by one or more of these providers.

These providers may include, among others:

* authentication providers;

* payment providers;

* AI infrastructure providers;

* AI model providers;

* hosting providers;

* cloud storage providers;

* database providers;

* search providers;

* email providers;

* analytics providers; and

* content delivery networks.

A current overview of the providers used by Manywise is available in our Subprocessors List, which may be updated from time to time as our infrastructure evolves.

Related Policies

This Privacy Policy should be read together with:

* Terms of Use

* Cookie Policy

* Acceptable Use Policy

* AI Disclaimer

* Legal Notice

Each of these documents forms an important part of Manywise's legal documentation and should be read together with this Privacy Policy.

Contact Regarding Privacy Requests

For requests concerning:

* access to personal data;

* correction of personal data;

* deletion requests;

* restriction of processing;

* portability requests;

* objections;

* withdrawal of consent; or

* general privacy questions,

please contact us using the contact details provided in our Legal Notice.